Leveraging Customer Data to Impact Customer Behavioral Changes
Jun 9, 2022
During this PowerSession, panelists will share a “better” approach to leveraging customer data to offer a seamless, relevant, and compelling customer experience (CX).
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 Townhall Discussion: The Best Utility Response to “The Great Resignation”May 19, 2022 During this townhall session, our moderator, Dr. Randy Ross, CEO of Remarkable! will facilitate a discussion with Kevin Anderson, president of CVG staffing solutions, and townhall participants about how: The Great Resignation is impacting utilities |
 Cyber Resiliency in the Power IndustryMay 5, 2022 On this PowerSession, our panelists will discuss their perspectives and how their organizations address the emerging and evolving concept of cyber resiliency to help listeners determine why, where, and how to incorporate resiliency into their programs. |
 Success with Line Sensing – Overhead and UndergroundMar 10, 2022 Join our panel of utility leaders from FPL, PG&E, BGE, and Sentient Energy to explore the latest advancements in “line sensing” technology and examine the lessons learned on the latest Overhead projects and new Underground pilots. |
 The Future of Utilities and Climate Change GoalsJan 27, 2022 In this PowerSession, we will hear from our panelists on what we really need from world leaders and utilities to achieve the target of 1.5-degree warming by 2100. |
 Maintaining Reliability Despite Rising Extreme Weather Events & Energy TransitionJan 19, 2022 In this PowerSession, panelists will discuss EWEs and energy transition, and answer the question on everyone's minds, “How can utilities better predict, prepare, and respond to these threats?” |
 Digital Twins —Making the Electric Power Sector More Resilient and ReliableOct 28, 2021 This PowerSession will examine Digital Twins, their actual and potential uses, and how they can help boost the reliability and resilience of power generation, transmission, and distribution. |
 How Advances in Mobile and Cloud Computing Provide Efficiencies for Utility CompaniesOct 14, 2021 In this PowerSession, we will discuss how recent advances in mobile platform capabilities, GIS Enterprise Systems, and Cloud Computing provide utility companies better solutions for planning, reporting, and managing fieldwork. |
 Data Driven Vegetation Management For UtilitiesOct 7, 2021 In this PowerSession, learn about how Entergy and Portland General Electric handle vegetation management and then learn about new data-driven tools that are available to effectively and efficiently improve vegetation management. |
 Research & Analysis to Help Your Kill Your CX “Darlings"Aug 26, 2021 In this PowerSession™, energy industry leaders discuss the results of a recent Utility 2030 CX Maturity Survey. Benchmark your plans against peer utilities to identify your CX investments ("darlings") that may not be the best choice for your utility. |
 What Regulated Utilities Can Learn from RetailersJun 3, 2021 In this PowerSession, leaders from the regulated and deregulated energy industry discuss the different approaches companies are taking to solve common and emerging customer challenges along the supply chain and what they are learning from each other. |
 Data Diodes 201 Digging into Use CasesMay 20, 2021 In the Data Diodes 101 session, we looked at how data diodes work, how they interface with networks, and how they increase security. In this follow-up session, we will dig into specific use cases, examples of data diode deployments, and how various data types are supported. |
 Can Integrating Design, Construction and Grid Data Make a Digital Twin a Reality?May 11, 2021 A panel of industry experts will discuss how technologies that stitch network design to digital construction & grid model data can improve safety & data quality, speed project close-out, prepare utilities for regulatory requirements and provide the elusive Digital Twin. |
 How to Improve Security and Reduce NERC CIP Compliance Costs Using Smart IdentificationApr 15, 2021 The government uses smart identification in the form of Personal Identity Verification (PIV) cards for civilians and Common Access Cards (CACs) for the military to secure everything from buildings to computer networks. Hear three experts explain what these cards are, how they are being deployed, and how they can benefit electric utilities. |
 Innovating In a Highly Regulated Environment Part 2Apr 8, 2021 During this PowerSession, experts will expand on part 1 of this discussion on “Innovating in Highly Regulated Environments” by providing insights into how to work with—not against—regulators to achieve innovation and transformation goals. |
 Data Diodes 101: Protecting the Grid with HardwareMar 18, 2021 This PowerSession is designed to be an introduction to data diodes for those new to the technology and an update for those that are familiar. Learn about how and why they are used, the variety of use cases, costs and the future of hardware cybersecurity.
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 Utilities' Role Delivering Biden's Build Back Better PlanFeb 25, 2021 During this PowerSession, panelists will discuss related takeaways from the inauguration, how Biden’s plan changes the game for utilities and what companies can do to pick up the pace. The discussion will include specific strategies and tactics for building support from various groups of stakeholders including utility customers. |
 De-risking Utility Operations in a Contactless EnvironmentJan 27, 2021 This PowerSession™ brings together a panel of utility professionals who can describe how they turned their incident response pain points into positive action that boosted customer satisfaction and drove bottom-line results. The session also includes industry partners who will offer insight into actionable strategies that utilities can take to respond effectively to a contactless environment that demands a high level of customer satisfaction, both inside and outside the utility organization. |
 Innovating In a Highly Regulated Environment Part 1Jan 14, 2021 It is well documented that innovators have long feared regulation. At a time when the pace of change in the utility industry has never been greater, how can utilities successfully work within the rules to combine an established culture of regulated safety and reliability with innovation? In this PowerSession, leaders from Tesla, Algonquin Power & Utilities, and Duquesne Light share their stories of how they innovated in a highly regulated environment.
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 Maximizing Beyond-the-Meter Revenue OpportunitiesDec 17, 2020 This PowerSession™ is an expert round table discussion on Beyond-The-Meter Offerings for utilities. The discussion will provide insights into ways on how utilities can strengthen customer ties and create new revenue streams. |
 Emerging Cyber Threats and Actionable Responses: An Expert RoundtableSep 23, 2020 This PowerSession™ offers an insightful and action-oriented briefing on key vulnerabilities to the bulk power system posed by cyber threats, the recent Presidential Executive Order regarding grid security, the current state of cybersecurity.. |
 Cybersecurity on the U.S. Power Grid: Software Supply Chain Risks and Mitigations for NERC CIP-010-3Aug 18, 2020 Energy Central PowerSession on Cybersecurity on the U.S. Power Grid: Software Supply Chain Risks and Mitigations for NERC CIP-010-3, presented by Energy Central's Community Expert Richard Brooks and sponsored by GMO GlobalSign. |
