Question

How Mature is your CX?

Posted to Utility 2030 Collaborative in the Customer Care Group
Christina Corcoran's picture
Christina Corcoran 1,194
Partner & COO Appos Advisors and Utility 2030 Collaborative

Christina is COO of Appos Advisors, a go-to-market consulting firm that helps technology companies resonate with their customers in unique and powerful ways. Christina is also the Advisory Board...

  • Member since 2018
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  • Feb 24, 2021
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Utility 2030 Collaborative, in partnership with Energy Central, has created a short benchmarking survey that we are asking utility professionals to take.  The data from the survey will help us understand the maturity of CX in North American utilities.  The goal is to use this information to create a CX Playbook of industry framework and standards.  Take the survey HERE.

Utility 2030 Collaborative
We are a community of business professionals building a blueprint for the digital customer-centric utility of the future by defining and creating content, frameworks, standards, and the people who will lead us forward.
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