The Best in the Biz – December 29, 2022

Thank you for checking out the EnergyBiz Network digest. This piece compiles important articles that concern different elements of energy commerce, such as customer care and utility management. The articles referred to in this piece are just a small smattering of the content posted on Energy Central, so make sure to check the rest of the site.

What Are Your Utility’s Public Relations Goals in 2023?

Andy Gotlieb

Link to original article: https://energycentral.com/c/cc/what-are-your-utility%E2%80%99s-public-re...

For this post, Andy Gotlieb, a seasoned professional in public relations, goes over the best ways for a utility company to build a positive relationship with their customers in the upcoming year. Andy details several key factors, such as a company serving the community, being reliable, having up to date technology, and transparency with the public.

Quit Your Bad Boss

John Ryan

Link to original article: https://energycentral.com/c/hr/quit-your-bad-boss

With this update, John Ryan, a Managing Director for TRANSEARCH, goes over advice for people looking to leave their job due to the fact that they do not like their boss. While this advice is not specific to energy, it is essential to anyone in any industry. John goes over how it is important to have concrete reasons for leaving in order to help you find the right new job.

Five Must Haves In Digital Consumer Experiences: Adding What Consumers Want

Lisa Apolinski

Link to original article: https://energycentral.com/c/cc/five-must-haves-digital-consumer-experien...

For this piece, Lisa Apolinski, a CMC and the Founder and CEO of 3 Dog Write Inc., goes over what companies can do to give their customers the best possible digital experience. Given that every utility company has a digital platform, the advice in this piece is extremely useful. Lisa covers how it is best to keep the consumers’ needs in mind and measure whether you are meeting these needs.

Talking to Energy Customers About High Energy Bills

Bethany Farchione

Link to original article: https://energycentral.com/o/questline/talking-energy-customers-about-hig...

Bethany Farchione, the Marketing Director for Questline Inc., starts off her post with the shocking statistic that twenty million households are behind on the energy bills. Bethany goes on to explain that unfortunately it does not seem that the energy bills are going to get lower anytime soon, so it is best for energy companies to be transparent about these bills. Bethany shares strategies on the best way to do this.

Thank you for reading this digest. Feel free to comment on or share any article that you like. This site has many sections that cover just about every section of energy, so make sure to check any other areas that might interest you. Please check this section again next month, there will be another digest.

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