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Electric System Operator – Electric & Gas Utility

City of Tallahassee
Location: Tallahassee, FL US
Position Type: Full Time
Rqd Education: High School or Equivalent
Rqd Experience: Entry Level
Date Posted: March 16, 2021
Reference Code:


Tallahassee is a vibrant City that is home to Florida’s state government, two major universities – Florida State University and Florida A&M University, as well as one of the largest community colleges in the state – Tallahassee Community College.   Centrally located in the panhandle, Tallahassee is only hours away from white sandy Gulf beaches, Walt Disney World and the Atlantic Ocean.  In addition to the traditional services offered by a city, Tallahassee offers a full slate of services to its citizens including electric, gas, water, wastewater, stormwater, bus transportation and the Tallahassee International Airport.  Tallahassee has one of the top parks and recreation departments in the country and was recently named an All-American City for the 2nd time.  Leon County Schools were recognized by the Florida State Board of Education as an Academically High Performing District for the second year in a row.

Tallahassee’s Electric & Gas Utility is the 4th largest Public Power & Gas utility in Florida and the 27th largest in the United States.  Electric and Gas serves over 122,000 electric customers in a 221 square mile service territory and over 32,000 gas customers in a three-county service territory.  Electric is a full-service vertically integrated utility with generation, transmission and distribution.  Both Electric and Gas have been recognized nationally by the American Public Power Association and the American Public Gas Association for outstanding service and operations.  More information on the City and the utility can be found at www.talgov.com.


As an Electric System Operator, the successful candidate will have the responsibility for monitoring and controlling, by way of complex computer-directed equipment, the electrical generation, transmission and distribution facilities of the City's electric utility system on an assigned shift.  Duties are generally performed in accordance with well-established policies and operating procedures, but employees are expected to exercise skilled independent judgment in handling unexpected or emergency situations.  Work is reviewed through observations, inspections and results obtained. Day–to-day responsibilities include:

  • Operates all equipment in the monitoring and controlling of the electric generation, transmission and distribution systems in compliance with all applicable policies and procedures issued by the North American Electric Reliability Council (NERC) and the City. 
  • Exercises authority over all system personnel in the implementation of real-time actions that ensure the stable and reliable operation of the Bulk Electric System. 
  • Schedules and coordinates all switching on the system involving removal from or return to service of transmission and distribution circuits, substations, transformers, etc. 
  • Schedules power interchange with other utilities on hourly basis according to economic factors, operation conditions, system requirements and capabilities. 
  • Evaluates electronic tags for energy transactions for reliability and accuracy of data. 
  • Monitors Open Access Same Time Information System (OASIS) for transmission requests. 
  • Updates available transmission postings and complies with Federal Energy Regulatory Commission (FERC) Orders 888 & 889. 
  • Monitors and regulates system frequency and transmission, distribution, circuit flows, voltages and system and unit power factors. 
  • Monitors the frequency, voltages, real power flows, reactive power flows, and amperes on each of the City's electric substations. 
  • Coordinates and implements approved switching orders for transmission and distribution lines and associated equipment. 
  • Implements and controls interconnected utility communication over the Florida Transaction Management System (FTMS) and Florida Hotline. 
  • Monitors and regulates energy flow within system and over the interconnections.  Monitors weather conditions by weather radar, lightning detection and tracking system, weather station and broadcast media for local forecast and inclement conditions. 
  • Schedules and coordinates outage of generating, transmission and control facilities with operating and maintenance personnel and with interconnected utilities. 
  • Develops and carries out switching orders as required during normal and abnormal system conditions. 
  • Controls generating units, transmission switches and breakers and load tap-changing transformers. 
  • Takes independent actions to maintain reliability, up to and including dropping firm customer load, without obtaining approval from higher level personnel. 
  • Complies with requests from the Florida Reliability Coordinating Council (FRCC) Reliability Coordinator. 
  • Performs calculations, enters data and maintains records and logs as required, manually or on computers. 
  • Handles service calls and communicates using telephones, two-way radios, satellite phone, power line carriers and computer terminals. 
  • May assume responsibility for center operations in the absence of the Assistant Chief System Operator. Performs related work as required.
  • Assists utility customers with general complaints and make referrals as necessary for resolution of specific problems. 
  • During nights and weekends, may review customer accounts to determine if service has been improperly interrupted and may take emergency measures to restore service if necessary.
  • An incumbent in this position must be able to work rotating shifts of 12 hours in length during normal operations and must be reasonably available for overtime. 

During emergency situations, this position is considered essential staff and is required to be available to work extended hours, included being required to remain at the work location(s) away from their family overnight.


The ideal candidate will have:

  • Considerable knowledge of the principles of electrical theory as applied to electrical circuits, wiring systems, power dispatching, transmission and distribution systems. 
  • Considerable knowledge of the relationships of power dispatching and distribution functions of the entire electrical generation, transmission and distribution systems. 
  • Understanding of the occupational hazards involved in working with generation facilities, high-voltage lines, transmission and distribution equipment. 
  • Considerable knowledge of electrical theory as it pertains to load-flows, frequency maintenance of interconnections and system stability. 
  • Ability to follow complex oral and written instructions. 
  • Ability to keep complex operating records and to prepare reports on operations. 
  • Ability to communicate effectively, orally and in writing.  Ability to maintain working relationships as necessitated by the work.
  • Must be able to distinguish between red and green.
  • Preference may be given to applicants who are able to speak, read and write proficiently in English


A completed City of Tallahassee employment application is required. A resume may be attached to the application but will not be accepted in lieu of a completed application. Applicants must apply on-line via the internet at. If you have any questions, please contact the Human Resources Department at (850) 891-8214


The City of Tallahassee offers competitive salary and benefits. In addition to competitive salaries, the City offers a full slate of benefits for its employees including a defined benefit pension plan, City contribution to a 401K plan, cafeteria style benefit offerings including Flexbucks, paid holidays, personal leave, sick leave, and catastrophic leave.

The City of Tallahassee is an Equal Opportunity and Veteran’s Preference Employer.

If you require an accommodation as defined by the Americans with Disabilities Act, please contact the City’s ADA Coordinator, in the Office of Diversity & Inclusion at 850-8950 or at TLHADA@talgov.com. Preference will be given to veterans and spouses of veterans in appointment to non-exempted vacant positions in accordance with Florida Statues 295.085.