Energy Central Community Deep Dive: COVID19 and the Utility Industry—What Are You Doing?
- Mar 18, 2020 12:15 pm GMTMar 17, 2020 7:20 pm GMT
- 7280 views
The current situation unfolding with respect to COVID19, or Coronavirus, is impacting every facet of normal daily life. Every industry and institution has seen the need for adjustment, preparation, and reassurance, and the utility industry is certainly no exception.
We’ve already seen a handful of posts to the Energy Central community discussing a variety of connections between the current situation with pandemic preparation and response and what that means for the utility sector:
- Utilities Across the Country Are Halting ShutOffs in Response to Corona Virus
- Coronavirus and Climate Change – Will the Environment Benefit or Suffer?
- IAEA Supports Testing for Detection of Coronavirus with Diagnostic Kits and Training to Use Them in 14 Countries
- Climate Action Can Deliver Economic Stimulus After Coronavirus Crash
- Coronavirus ‘reaffirms the need to reinvent BP’ for netzero energy
- The Utility Industry's Response to Covid-19—A New Kind of Sexy
These articles represent just a sampling of the relevant submissions the Energy Central community has seen. Given that this situation is poised to be a lengthy one with many fast-changing and ever-evolving elements, I wanted to set up this Question within the Energy Central community to serve as a central hub where you can report what your utility is doing, questions your utility has, and connect with your esteemed energy-sector peers on this extremely critical topic.
So let’s let this Q&A question be a living document for all big topics on Coronavirus and utilities. Here’s how it can work—if you have a new topic or a top-level question in this category, start a new comment thread by clicking the “answer this question” button below. And if you want to continue a discussion that a fellow community member already started below, press on the “comment on this answer” button below their comment/question.
I’ve started it off with a few questions of my own to kick off the dialogue. While most of us are working remotely from home and adjusting to this new but temporary normal, let’s make sure the necessary conversations are happening—just in this type of virtual conference instead of the in-person ones (no layovers on the way to these conversations either!).
Energy Central Community Manager
Some starting questions to get the conversations going (which are pasted below for your direct response):
- What are your utilities doing to ensure that your workers are staying safe and healthy? For workers that are working from home the first time, what tips are there to make sure work is completed effectively and efficiently? For workers whose jobs can’t be completed remotely, what precautions are you taking?
- The in-person conference is a stable of the utility industry, allowing high-powered experts and professionals across the energy sector to connect, share ideas, and nudge forward progress in the industry. What measures are you taking to make sure those conversations can still happen amid the necessary cancellation of in-person events?
- What sort of questions are you getting from your customers related to the coronavirus? Have there been any particular challenging hurdles to ensuring there isn’t interruption in the customer experience?