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Julian - good post as we transition towards a more permanent future of remote and blended office/remote work force. I was glad to see you mentioned cybersecurity as a serious issue as allowing only the authorized people onto you system us crucial - whether that be for standard IT applications or active OT systems. We posted a guide here a few weeks ago about securing remote access for...
Thanks for the question @Matt, a great one! Hesitation in commitment is certainly present but I don't think it's for missing out on the next shiny toy. My experience shows that its "analysis paralysis" by trying to include all scenarios, then weighting them, reviewing vendor roadmaps through discussions, then re-weighting them and then in some cases, starting over again.