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Lesson #1- Character is your foundation. How you behave when nobody is looking is the ultimate test. Always do the right thing. Define your character early in life. This is a good one to extract for the whole utility industry. Customers won't remember the years of good service and trusted partnership if they get slighted or hurt by the utilities-- that will be the enduring image...
"it takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently" - Warren Buffett I think Bershire Hathaway owns a few utilities and so I think he would agree with you Matt. How you treat people when they are down(like today) will be remembered.
Great insights, Jeremy-- thanks for sharing. I have two quick questions: 1- Do you see the current pandemic and shift towards all sorts of virtual meetings as having a long-term impact of more companies shifting to virtual interviews more quickly than they had been planning on (if they even had been planning on it)? 2- Are there any unique considerations to this virtual interviewing...
Terrific-- really appreciate your thorough response, Jeremy!Interesting to hear that some of the changes towards virtual hiring practices were already well underway at utilities. Sounds like this will be an exciting area to keep an eye on in the coming months and years
Great points, Mike. Obviously on the technical side of cybersecurity, utilities (and all businesses) should have already been prepared and had protocols in place that would carry with them through the unexpected shift to working remotely. But the educational efforts can and likely should be ramped up these days as the weak links are so often the ones sitting in front of the monitor, not...
Power Perspectives™ Interview: Welcome Danielle Gruppo, New Expert in the HR & Recruitment Community
I love this, Lincoln. Obviously I'm biased, but I agree! A silver lining impact of the COVID-19 situation is the long-overdue celebration of utility workers who are the definition of essential and who are rightly being recognized and honored for the work they do to keep the rest of us safe, healthy, and productive.