Welcome Mark Wilkinson, New Expert in the Customer Care Community- [an Energy Central Power Perspectives™ Expert Interview]
- Jun 16, 2021 12:07 pm GMT
Looking across the landscape, it’s hard to imagine that any sector is going through as many comprehensive and rapid changes as the utility industry. While that might be hard to believe as the digital age is bringing about new industries that were never even dreamed of previously, that same digitalization is hitting utilities in a very impactful way. Combine that trend with a focus on converting to clean energy, increasingly distributed generation resources, the importance of reliability and affordability becoming absolutely undeniable, and it’s clear that these long-overdue evolutions to utilities will be continuing for years to come. And for the utility professionals who deal directly with customers, that means that the utility-customer dynamic is becoming newly exciting and innovative in a way it never has before.
No discussions yet. Start a discussion below.
Get Published - Build a Following
The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.
If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.