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In recognition of February 9 being Safer Internet Day, what are you doing to ensure customers are able to access necessary web tools safely while fighting against potential scams?

Matt Chester's picture
Energy Analyst, Chester Energy and Policy

Official Energy Central Community Manager of Generation and Energy Management Networks. Matt is an energy analyst in Orlando FL (by way of Washington DC) working as an independent energy...

  • Member since 2018
  • 11,687 items added with 1,765,234 views
  • Feb 8, 2021

February 9th is recognized as Safer Internet Day in the United States this year

Protecting customers from potential risks online-- whether from phishing, viruses, privacy breaches, and other cyber threats-- is incredibly important for utility organizations, especially as they retain a level of trust from customers that many other types of businesses don't enjoy. 

To ensure your customers are able to access web portals and apps safely, they can fight against phishing or other scams, etc., what are you doing? Do you have educational outreach? Resources readily available to customers?

Let's highlight Safer Internet Day with a discussion on how to best enable a safe internet experience for utility customers. 

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