How Will Electric Utilities Harness the Smart Home?
- May 23, 2019 8:47 am GMT
This item is part of the Special Issue - 2019-05 - Customer Care, click here for more
Smart home technology has scaled rapidly over the past few years, going from a futuristic novelty or luxury for affluent consumers to a convenient part of many Americans’ daily lives.
According to a report published in March 2019, there are over 66 million smart speakers in the United States, representing about one-quarter of the adult population. Furthermore, according to an internal analysis from Google, smart speakers are on track to become the fastest-growing household technology in recent U.S. history, outpacing the advent of the internet, smartphones and even color TVs.
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