
Customer Care Group
This special interest group is where customer care professionals share tactics on how utilities are improving interactions with their customers.
Post
ChatGPT
ChatGPT
A "new animal" with the potential to significantly change the searches we do on the internet is the ChatGPT..
I signed up for one of these pioneering sites and tested some of the searches I was really impressed with the quality of the results.
We are used to traditional mechanisms that, in fact, require good evaluation work. In other words, separating the "junk" that always appears, from the information that really deserves consideration.
And so, the most important value is knowing what you want to research.
We are migrating from an era in which the value is "doing homework" getting good answers to our problems to a new one, in which finding out "what the challenge is" will become the great differentiation.
Energy, which is a Top 10 item on the list of companies and institutions, will certainly be greatly influenced by this innovation.
Discussions
No discussions yet. Start a discussion below.
Get Published - Build a Following
The Energy Central Power Industry Network® is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.
If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.
Sign in to Participate