PowerSession - 2021-01 - De-risking Utility Operations in a Contactless Environment

This PowerSession™ brings together a panel of utility professionals who can describe how they turned their incident response pain points into positive action that boosted customer satisfaction and drove bottom-line results. The session also includes industry partners who will offer insight into actionable strategies that utilities can take to respond effectively to a contactless environment that demands a high level of customer satisfaction, both inside and outside the utility organization.