White Paper

Utilities embrace platform-powered ecosystems to lead transformation

Posted to Tata Consultancy Services (TCS) in the Customer Care Group
image credit: TCS
Aloke Mitra's picture
Head, Customer Transformation, Utilities, TCS

Aloke Mitra heads the customer transformation business for Utilities at TCS.

  • Member since 2022
  • 1 items added with 384 views
  • Mar 2, 2023

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  • Utility companies have to revisit their strategies to ride on the next wave of growth in the sector.
  • Utility providers can embrace change by leveraging the ecosystem model to deliver customer-centric services through digitally integrated platforms that combine offerings of multiple partners, and benefit from the economies of scale. 

>> Read the whole paper here.

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Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last 50 years.

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