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Salesforce

Salesforce offers the leading customer experience management platform for utilities. Deliver superior experiences seamlessly across all channels in a changing marketplace.

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About

Salesforce Industries Energy & Utilities Cloud is the modern platform that regulated utilities and competitive energy retailers need to deliver superior customer experiences across all channels, and to operate with greater agility in a changing marketplace.

Our depth of industry experience, breadth of partner ecosystem, and innovative platform earned us a rating as an industry leader in IDC Marketscape’s 2021 Vendor Assessment of Customer Experience Management Platforms for Utilities.

Federal, state, and local government organizations, along with government contractors, trust Salesforce to deliver critical business applications, in large part because of Salesforce’s commitment to security and privacy. Salesforce Industries takes the risk out of deploying utility customer experience and CRM, significantly reducing the time required to deploy Salesforce and reducing total cost of ownership to a fraction of traditional on-premise technologies.

See how to expand your digital customer operations with intelligence, data analytics, and intuitive user experiences. Accelerate utility digital transformation with an industry-specific data model, an extensive utility industry process library, an advanced product catalog, offers and promotions, CPQ/ pricing, proposal and contract management, and market fulfillment.

Energy Central
Our Mission
Our mission at Energy Central is to help global power industry professionals work better. Our Power Industry Network™ platform is built to help our members connect with each other, share their knowledge & experience and advance their careers in the industry. Membership is open to professionals working at utilities and organizations supporting the industry.

Energy Central

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