Salesforce Industries Energy & Utilities Cloud is the modern platform that regulated utilities and competitive energy retailers need to deliver superior customer experiences across all channels, and to operate with greater agility in a changing marketplace.

Our depth of industry experience, breadth of partner ecosystem, and innovative platform earned us a rating as an industry leader in IDC Marketscape’s 2021 Vendor Assessment of Customer Experience Management Platforms for Utilities.

Federal, state, and local government organizations, along with government contractors, trust Salesforce to deliver critical business applications, in large part because of Salesforce’s commitment to security and privacy. Salesforce Industries takes the risk out of deploying utility customer experience and CRM, significantly reducing the time required to deploy Salesforce and reducing total cost of ownership to a fraction of traditional on-premise technologies.

See how to expand your digital customer operations with intelligence, data analytics, and intuitive user experiences. Accelerate utility digital transformation with an industry-specific data model, an extensive utility industry process library, an advanced product catalog, offers and promotions, CPQ/ pricing, proposal and contract management, and market fulfillment.