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IDC MarketScape 2021: Utility Customer Experience

Posted to Salesforce in the Utility Management Group
image credit: Salesforce
Sharon Talbott's picture
Director of Product Marketing, Energy & Utilities, Salesforce Industries Salesforce

Sharon Talbott has been a technology marketer in energy and cleantech for over a dozen years, focused on customer experience and digital solutions for electric, gas and water utilities. Trained...

  • Member since 2021
  • 3 items added with 1,064 views
  • Sep 27, 2021 5:30 pm GMT

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Salesforce Named a Leader for mature platform and CX expertise

IDC cites Salesforce’s industry-specific solutions for its 500+ energy and utilities clients. “Salesforce's industry focus and the new Energy & Utilities offering couples the benefits of a preconfigured end-to-end utilities cloud solution with the versatility of the Salesforce Customer 360 platform.”

Salesforce offers the leading customer experience management platform for utilities. Deliver superior experiences seamlessly across all channels in a changing marketplace.
Sharon Talbott's picture
Thank Sharon for the Post!
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