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IDC MarketScape 2021: Utility Customer Experience

image credit: Salesforce
Sharon Talbott's picture
Director of Product Marketing, Energy & Utilities, Salesforce Industries Salesforce

Sharon Talbott has been a technology marketer in energy and cleantech for over a dozen years, focused on customer experience and digital solutions for electric, gas and water utilities. Trained...

  • Member since 2021
  • 15 items added with 14,400 views
  • Sep 27, 2021

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Salesforce Named a Leader for mature platform and CX expertise

IDC cites Salesforce’s industry-specific solutions for its 500+ energy and utilities clients. “Salesforce's industry focus and the new Energy & Utilities offering couples the benefits of a preconfigured end-to-end utilities cloud solution with the versatility of the Salesforce Customer 360 platform.”


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