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Customer Centricity: The Heart of Digital Transformation Readiness

Posted to Salesforce in the Customer Care Group
image credit: Salesforce
Sharon Talbott's picture
Director of Product Marketing, Energy & Utilities, Salesforce Industries Salesforce

Sharon Talbott has been a technology marketer in energy and cleantech for over a dozen years, focused on customer experience and digital solutions for electric, gas and water utilities. Trained...

  • Member since 2021
  • 5 items added with 3,247 views
  • Dec 13, 2021
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Learn the key for digital readiness: customer-centricity.

Utilities need to act fast in order to survive, but agile innovation depends on digital readiness. Learn why putting customers at the forefront is the key to your transformation.

Salesforce
Salesforce offers the leading customer experience management platform for utilities. Deliver superior experiences seamlessly across all channels in a changing marketplace.
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