IntraNext Systems is an industry leader in contact center software development and integration capabilities for both legacy and VoIP telephony environments. Our Event Intelligence® suite includes Computer Telephony Integration (CTI) tools and secure telephone-based payment products for PCI DSS compliance initiatives.
Our solutions can be integrated with existing telephony platforms, IVR’s, Customer Relationship Management (CRM) products, quality recording and monitoring solutions, billing systems, and payment processors. Our solutions are premise-based allowing contact centers to protect and maintain their current environment investment and take advantage of the latest technology solutions.
IntraNext believes in the least disruptive approach to solution implementation. IntraNext has an onsite facility with state-of-the-art equipment allowing IntraNext’s developers to mimic production environments of leading call center systems and test solutions prior to implementation without ever having to disrupt our clients’ environment or daily business routines.
In addition to developing best-in-class software solutions, IntraNext has worked tirelessly to earn our reputation as “true partners” with every client. Our post-sales support commitment truly sets us apart from our competitors. Excellence in customer service and responsiveness to client needs transcends all that we do.