- Jul 19, 2021 12:27 pm GMT
This item is part of the Utility Customer Care - July 2021 SPECIAL ISSUE, click here for more
Letter from the Community Leader:
Forget generation buildouts, grid modernization, or advanced digital tools. While those topics are important to the power sector, the utility sector would be nothing without our customers. It's our customers who participate in innovative new programs like demand response or time-of-use rates, who push the utilities for cleaner energy, who pay their bills and provide the cash flow that helps with the continued growth and enhancements of utility systems. That's why this month, our Special Issue Series topic focuses on Utility Customer Care 2021 and Beyond.
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