Insights shared for Customer Care Group and Utility Business Network Communities - Energy Central Insights Special Issue Series

Posted to Energy Central
image credit: Approved to use
Audra Drazga's picture
Vice President of The Power Industry Network Energy Central

I am the VP of the Energy Central Power Industry Network.  In this role, I help to connect professionals in the power industry through the development and management of topic-specific community...

  • Member since 2012
  • 861 items added with 512,418 views
  • Jun 14, 2018

This item is part of the Special Issue - 2018-05 - Customer Care, click here for more

I’d like to thank everyone who shared their insights in our first Customer Care Community newsletter. This new monthly newsletter will feature contributions ranging from customer care to outage communications.  Shared articles and insights were highlighted in a special newsletter on June 12th and posted to Energy Central’s Customer Care Group and Utility Business Network Communities.  In an effort to share, connect and learn, this issue was shared with over 40,000 professionals in the power industry.  If you haven’t seen them yet, please check out the highlights below.  ‘Like’ or comment on the posts you find most interesting.


Randy Vyskocil VICE PRESIDENT, VERTICAL SALES, Western Union Payment Services. Posted for Speedpay, Inc.

Your access to Member Features is limited.


Jill BryanDirector of Marketing, Posted for Questline


Ann Hoogenboom, Mission and Brand Manager, KSV


Jay Malin, Managing Director, AGENT511. Posted for AGENT511


Maria DeChellis, Executive Director, Business Transformation, Red Clay Consulting. Posted for Red Clay Consulting



Haley Azevedo, Marketing Manager, Worldwide Business Research


Jim Marston, Vice President, Clean Energy, Environmental Defense Fund


Patty Durand, President & CEO, Smart Energy Consumer Collaborative (SECC)



Ward Eames, President and Founder, NTC- The National Theatre for Children




Leia Guccione, Principal, Rocky Mountain Institue



John Egan, President, Egan Energy Communications




DW Keefer, Journalist, Independent Journalist



Andy Gotlieb, Managing Editor of a specialty publication, former public relations practitioner, Freelancer




Nevelyn Black, Communications and Production Specialist, Curator, Independent



Audra Drazga's picture
Thank Audra for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
More posts from this member


Spell checking: Press the CTRL or COMMAND key then click on the underlined misspelled word.

No discussions yet. Start a discussion below.

Get Published - Build a Following

The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »