Free On-Demand Webcast | Leverage beyond-the-meter programs to boost revenue and customer satisfaction

Posted to Energy Central in the Utility Management Group
image credit: AmWater
PJ Davis's picture
Content Manager | Editor | On-Line Event Producer, Energy Central

FAVORITE STORY: 'The Mc-Webcast'​ * Power outage, T-Minus 15 minutes to webcast start; laptop in hand, ran down the 11 flights from the office to the car and bolted over to the McDonald's next...

  • Member since 2001
  • 628 items added with 1,207,475 views
  • Aug 19, 2020


The need to transform the utility's customer strategy is accelerating.  When it comes to generating incremental earnings, we often stand at a crossroads: cost containment and efficiency efforts vs. grow non-traditional revenue. And, growing it can be agonizingly difficult. But, that’s because we might be thinking about it the “old” way. 
Listen in as DEFG, American Water Homeowner Services, and Updater discus a transformative framework to boost revenue, reduce the cost to serve, and improve customer satisfaction at the same time. 
After listening in to this webinar, you'll understand:

Your access to Member Features is limited.

  • Drivers for transforming the utility’s customer model 
  • The context for the utility’s customer strategy into the future 
  • What a “beyond-the-meter” program is 
  • How conventional programs have changed 
  • How much revenue and CSAT growth is possible 
  • How to tie your programs and vendors together 
  • Best practices from a few case studies 

Listen today!


No discussions yet. Start a discussion below.

PJ Davis's picture
Thank PJ for the Post!
Energy Central contributors share their experience and insights for the benefit of other Members (like you). Please show them your appreciation by leaving a comment, 'liking' this post, or following this Member.
More posts from this member

Get Published - Build a Following

The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other.

If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful.

                 Learn more about posting on Energy Central »