Digital Digest: Monthly Digest of Insights Shared by Your Peers in the Energy Central Intelligent Utility Network – September 3, 2021

Posted to Energy Central in the Digital Utility Group
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Welcome to the Intelligent Utility Network roundup, Digital Digest. As always, your fellow network members are paying close attention to digital utility and mobile workforce trends and sharing their insights. This month’s selection includes information about reliable mobile technology for field personnel, the use of intelligent sensors, and more. Be sure to like and comment on your favorite posts. Happy reading!


Why Field Operations Teams Need More Reliable Mobile Technology – And What “Reliable” Even Means

Jennifer Berg

Link to original article:

As extreme weather events become more common, field service workers must become better equipped to respond to customer calls for assistance. In this post, new Energy Central member Jennifer Berg, Senior Manager, Rugged Field Service at Zebra Technologies explains how, in emergency situations, being onsite as soon as possible is critical to ensure customers receive appropriate attention. She notes that rugged, secure, enterprise-grade handheld mobile computers and tablets can help front-line workers know where they need to be, as well as what critical equipment they should bring to provide the best possible response.

A Cyber Security Roadmap to the 2030 Energy System

Christine Hertzog

Link to original article:

As part of a year-long effort to identify requirements for electricity OT cyber security investments, the Electric Power Research Institute (EPRI) has embarked on a year-long collaborative effort. Here, Christine Hertzog, Principal Technical Leader, Cyber Security Strategic Initiative at EPRI explains that the initial stage was the development of a white paper that described the need for intrinsic (“baked in”) cyber security. In the second stage, EPRI created a second (just published) white paper titled Cyber Security Vision for 2030. The final stage will involve the development of an industry-wide roadmap to identify actions by and for electricity subsector stakeholders.


Utility Companies Can Make Electricity More Reliable and Reduce Fire Risk With This One Smart Technology

Venkat Bahl

Link to original article:

In this article, new Energy Central member Venkat Bahl, Chief Revenue Officer and SVP of Customer Operations at Sentient Energy highlights the need for utilities to offer greater reliability and public safety. He notes that utilities are engaging in a mix of traditional grid hardening measures, but they may not be enough. Venkat promotes intelligent sensors as a crucial addition to grid modernization efforts due to their predictive capabilities, which enable preemptive maintenance and proactive replacement decisions. He lists six steps utilities can take to determine how to best leverage intelligent sensors.


Going All in on Grid Infrastructure Innovation

Glen Spry

Link to original article:

An increase in demand for electricity due to a post-pandemic return to normal life and record-setting temperatures creating even more demand are contributing to pressure on grid reliability, especially given the age and condition of the grid. In this piece, Glen Spry, CEO and President at SensorSuite explains that the tools to respond to these conditions are readily available. He recommends a fast pivot to using technology solutions to support the grid as it transitions away from its analog roots.


Thanks again for reading this edition of Digital Digest! The authors listed above are eager to hear your thoughts and questions, so don’t hesitate to engage them. And if you want your content to be featured in this spot in future issues, be sure to publish your posts within the Digital Utility or Mobile Workforce Community.

Make sure you don’t miss out on these shared insights in the future.

If you’re not yet a member of the EC Digital Utility community, follow the link to ‘JOIN NOW!’ For the Mobile Workforce community, follow the link to ‘JOIN NOW!’ Then select the “join option” in the top right of the group page.  If you are not yet registered, you will be prompted to create a profile first.

As a member, you’ll not only be able to read what your fellow peers are saying but also be able to join in on the conversations by sharing your insights (which might get featured in a future monthly digest!). Plus, you can start a conversation by discussing articles with peers in the comments section, and you will automatically be signed up to receive the Network’s weekly newsletter.

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