Digital Digest: Monthly Digest of Insights Shared by Your Peers in the Energy Central Intelligent Utility Network – July 8, 2022

Posted to Energy Central in the Digital Utility Group
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Freelance Energy and Technology Researcher and Writer, Final Draft Communications, LLC

Karen Marcus has 25 years of experience as a content developer within the energy and technology industries. She has worked with well-known companies, providing direction, research, writing, and...

  • Member since 2017
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  • Jul 8, 2022

Welcome to the Intelligent Utility Network roundup, Digital Digest. As always, your fellow network members are paying close attention to digital utility and mobile workforce trends and sharing their insights. This month’s selection includes information about the power of smart meters, the use of utility analytics to help companies achieve Net Zero, and more. Be sure to like and comment on your favorite posts. Happy reading!


The Emerging Wave – DER Metaverse

Jasjeet Singh

Link to original article:  

In this post, Jasjeet Singh, Director – OT/AT at Oracle Utilities explains that the well-known technologies meant to help combat climate change may not be enough. He introduces the concept of the DER Metaverse System (DERMvS) — a combination of AR, MR, VR, edge computing, ML, and AI — and describes possible use cases. One example is overlaying real-time network streaming data from IoT devices to their digital twins for planning purposes. This item is part of Energy Central’s DER and Management Systems Special Issue.


Con Edison Smart Meters Give Customers the Power of Information

Allan Drury

Link to original article:

Here, Allan Drury, Media Relations Manager at Con Edison describes the advantages of installing more than 4.8 million smart meters starting in 2017, a $1.285 billion investment. The meters give Con Edison and its customers the power of information to make smarter energy decisions and also provide the company with information on customer outages. Specific benefits for the utility include the ability to operate the grid more efficiently, reduced need for meter reads, and the ability to restore power faster. Customer benefits include real-time information and tools, and natural gas detectors.


Utility Analytics Can Help Your Commercial and Industrial Clients Get To Net Zero

Sharon Talbott

Link to original article:

In this article, Sharon Talbott, Director of Product Marketing, Energy & Utilities at Salesforce points out that utilities and C&I customers can work together to reduce fossil fuel emissions. She mentions several methods for how it’s being done. They are helping C&I companies reduce Scope 1, 2, and 3 emissions using utility analytics, tailoring Net Zero strategies based on companies’ square footage and carbon footprint, using utility analytics to show the return on clean energy investments, delivering on transparency promises, and balancing load and demand to avoid using dirty power during peak usage times.


How Utilities Can Implement an Intelligent Customer Management Transformation Strategy

Vipul Kumar Gupta

Link to original article:  

In this piece, new Energy Central member Vipul Kumar Gupta, Consulting Partner, Utilities at Wipro describes how many utilities have outgrown older platforms used for customer management, CIS, and billing. Large providers have introduced new cloud solutions to meet current needs and avoid transition risks. He provides a guide for helping utilities explore these options when planning their digital and business transformations. He suggests ways to approach intelligent transformation, describes new technology capabilities, and offers steps to transform customer management.


Thanks again for reading this edition of Digital Digest! The authors listed above are eager to hear your thoughts and questions, so don’t hesitate to engage them. And if you want your content to be featured in this spot in future issues, be sure to publish your posts within the Digital Utility or Mobile Workforce Community.

Make sure you don’t miss out on these shared insights in the future.

If you’re not yet a member of the EC Digital Utility community, follow the link to ‘JOIN NOW!’ For the Mobile Workforce community, follow the link to ‘JOIN NOW!’ Then select the “join option” in the top right of the group page.  If you are not yet registered, you will be prompted to create a profile first.

As a member, you’ll not only be able to read what your fellow peers are saying but also be able to join in on the conversations by sharing your insights (which might get featured in a future monthly digest!). Plus, you can start a conversation by discussing articles with peers in the comments section, and you will automatically be signed up to receive the Network’s weekly newsletter.

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