- Jan 26, 2021 5:25 pm GMT
This item is part of the State of the Industry 2021 SPECIAL ISSUE, click here for more
Letter from the Community Leader
If 2020 taught us anything, it’s how difficult it can be to predict the future—even looking within the same year! Energy Central’s annual Hot Topic Special Issue on Predictions & Trends has become our most popular edition. Looking back at the 2020 edition we certainly didn’t see anyone sharing predictions on an evolving remote work environment, utility shutoff moratoriums, and digital experiences replacing in-person visits to customers. That said, scrolling through the topics that were covered, the thought leaders and experts in the industry did share plenty that came to fruition: from customer-driven technologies to decarbonization of the grid to digital technologies taking a leap forward and more.
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