Customer Engagement for Utilities through Blockchain

really interesting ideas, Jay. I find that most people (myself certainly often included) see blockchain as a confusing concept that's hard to grasp, no matter how it's explained. Do you think this will be a hindrance towards the utilization of the tech for customer engagement, or is the blockchain all behind the scenes so that the customer doesn't even realize they're benefitting from blockchain? 

Thanks Matt.  My opinion is that the best technology will be invisible to the end user.  The objective is to make the concept of identity - via decentralized identity (DID) seamless and transparent to the end user.  The hope it to provide the toolkits and SDK's to the user community, namely utilities so they can readily implement this technology without having web developers become experts in blockchain.  There's a ton of momentum and I am confident the tech won't become the hindrance - ultimately ecosystem and integration will faciliate adoption  I appreciate your interest!