Solar Customers Say Con Ed Still Not Crediting Them for Power Generated
- Aug 31, 2023 1:51 pm GMT
Logo for THE CITYThis article was originally published onAug 29
Last year, THE CITY reported on a
Customers can subscribe to solar projects that may be installed either on their building or somewhere other than where they live. Community solar customers earn credits on their monthly electric bills from the energy generated via the project.
Of the customers whose accounts are not current, just under 4,000 are on an automated system, which means they "are receiving regular bill credits as we bring them up to date,"
"We continue to reduce the backlog through automation and the work of the additional people we have assigned to this matter," he added.
"Community solar is one of the most accessible ways for people to participate in clean energy and also to lower their bills," Ginsburg said. "It does work, and we really just need the utilities to do their part."
With recent rate hikes in place that generate higher electric bills, "bill savings for customers are more important now than ever before," Ginsburg added.
No Electric Bill
Community solar allows apartment renters — who have no say about whether to put solar panels on their buildings — to benefit from solar energy, and also helps apartment owners, who can split the cost of panels with other owners in their building.
Heckler's co-op installed solar panels on its roof in 2018. The project lowers the electric bill for the building's common areas. Credits generated are split among the eight residential units.
"The project was amazing," she said. "For the brief period where
In the spring of 2022,
Heckler said her frustration is tied to her enthusiasm for solar and the promise of locally generated renewable energy.
"We want to build a city that's resilient and works for everyone, and we can all have — no matter whether we're in affordable housing or luxury condos — roofs with solar," she said. "We're showing that we can do it, but then
Heckler isn't the only disgruntled customer plagued by the crediting issues. The manager of a property in
"We will continue working with our partners with the expectation that credits will be current across all rooftops very soon," said NYCHA spokesperson
Now the Commission is reviewing the crediting and billing issues associated with
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