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Hydro One - Crews restore power to more than 479,500 customers as restoration continues in communities across Ontario, more than 150,000 remain without power
Damage includes more than 1,400 broken poles, 300 broken crossarms, nearly 200 damaged transformers, and countless downed trees and branches. In the
'Our hearts remain with our customers who have been devastated by this storm. I've heard from crews on the ground that this is the most destructive storm in recent memory, and you have our commitment that we will not stop until every last customer is restored,' said
Customers can report their outage by texting 92887 (WATTS), online, through the company's outage map and app, or by calling 1-800-434-1235. An estimated time of restoration will be assigned to each outage as damage is assessed. Customers can view the current status of their outage here.
It is critical to stay at least 10 metres back from a fallen power line, even if it does not appear to be live. Report it to the police and call
Our team of approximately 9,300 skilled and dedicated employees proudly build and maintain a safe and reliable electricity system which is essential to supporting strong and successful communities. In 2021,
We are committed to the communities where we live and work through community investment, sustainability and diversity initiatives. We are designated as a
Contact:
Tel: 416-345-6868
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