Businesses rank PPL Electric Utilities best in the East in study conducted by J.D. Power
- Dec 3, 2021 3:46 pm GMT
ALLENTOWN - Business customers of
The results were recently released in the
Currently in its 23rd year, the study measures satisfaction among the business customers of 87 U.S. electric utilities, each of which serves more than 40,000 business customers.
'The satisfaction of our customers, whether business or residential, is one of our top priorities,' said
PPL Electric Utilities scored highest among its peers in five of six study factors: power quality and reliability, billing and payment, price, communications, and customer contact. Additionally, the study showed that
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