Member since: 2019

Dr. Courtney Henderson, an ILLUME Managing Consultant, approaches energy issues from a multi-disciplinary perspective, drawing on expertise in public health, the social sciences, and behavior change techniques. She leads research projects drawing on her areas of expertise including qualitative methodologies, program theory and logic models, evaluable outcomes, measurement tools, and data analysis. Courtney is also adept at managing cross-cutting projects such as journey mapping, brand and awareness testing, new product development consulting, customer satisfaction testing, and rate design customer research.