Member since: 2020

20 year history of working in the regulated and deregulated utility industry. I have extensive experience in senior management and consulting in the areas of: call centers, CX, credit and collections, utility field operations, meter deployments, rate case management and deregulated CTA / SPH modeling. I have worked with the vast majority of all major investor owned and municipal electric, gas and water utilities across the nation, along with their respective commissions.