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Workplace Concerns Resolution Manager

Idaho National Laboratory

Position Type:
Rqd Education:
Rqd Experience: 2 - 5 years
Date Posted: August 31, 2022
Reference Code: 18310
Does a career focused on changing the world's energy future intrigue you? If so, we might have just the opportunity you're looking for!
Idaho National Laboratory's (INL) Workplace Concerns group is seeking forward-thinking professionals interested in exploring a career as a Workplace Concerns Resolution Manager.
Our team works a hybrid 9x80 schedule located at our INL facilities with every other Friday off!
Responsibilities Include:
The Workplace Concerns Resolution Manager is responsible for maintaining and improving BEA's program to investigate and resolve workplace concerns. This includes:
  • Maintaining a concern intake and resolution system that provides for anonymous reporting avenues for management and employees.
  • Development and improvement of programs related to employee morale and happiness, policies and procedures, and investigation protocols.
  • Counseling employees on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination Act, and other similar federal and state laws
  • Promoting and communicating the Employee Relations program to BEA staff and management.
  • Developing and maintaining investigation policies and procedures which allow for comprehensive investigations and clear reporting of investigation outcomes.
  • Developing and managing a proficient investigation staff.
  • Managing case workload and assignments to investigation staff.
  • Briefing relevant management on investigation outcomes and assisting, as needed, with corrective actions.
  • Developing, maintaining, and monitoring performance metrics that measure the success of the program.
  • Preparing program reports to brief senior management and BEA Business and Audit Committee.
  • Actively participating in DOE contractor workplace investigations community of practice.


  • Bachelor's degree in Human Resources, Business, Public Administration or other related field and 12 years of relevant experience in conducting investigations.
  • At least 3 years of management experience.
  • Excellent written and interpersonal communication skills are essential as well as demonstrated ability to gather, analyze, and evaluate facts including the ability to conduct investigations by interviewing persons to extract sensitive information and prepare and present concise oral and written reports.
  • Demonstrated planning and organizing skills, ability to coordinate multiple projects simultaneously with changing priorities, and successful problem analysis and resolution skills.
  • Thorough understanding of human resources and labor relations principles, practices, and procedures.
  • Proficiency in Microsoft Office Suite, such as Word, Excel, PowerPoint, and Adobe.
Job Information
  • Salary Grade: 230
  • Chosen applicants are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.
  • TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.
INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions.
Growing INL: An Overview of New Facilities and Capabilities

INL Mission
Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.

INL Vision
Our vision is to change the world's energy future and secure our nation's critical infrastructure.

Selective Service Requirements
To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www.sss.gov.

Equal Employment Opportunity
Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.

COVID Safety Protocols
As a condition of employment, Idaho National Laboratory will inquire about COVID vaccination status and expects candidates to comply with all required COVID safety protocols, including mask-wearing as applicable.

Idaho National Laboratory has implemented a required vaccination policy effective immediately requiring that all new hires must be vaccinated against COVID-19 as a condition of employment, unless exempt under Title VII of the Civil Rights Act, the Americans with Disabilities Act, or other applicable state or federal law. In accordance with Idaho National Laboratory's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families, our customers and visitors, and the community at large from infectious diseases that may be reduced by vaccinations.
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Other Information
When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.
INL does not accept resumes from third party vendors unsolicited.
Benefits, Salary, and Relocation
We have an extremely competitive salary structure and phenomenal benefits. For more information, please visit: https://www.inl.gov/careers/benefits-overview/
About this Employer‍

Part of the U.S. Dept. of Energy’s complex of national laboratories, INL performs work in each of the strategic goal areas: energy, national security, science & environment. INL is the nation’s leading center for nuclear energy research & development.