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Team Manager II

PNM Resources

Location: Albuquerque, NM US
Position Type:
Rqd Education:
Rqd Experience: 2 - 5 years
Date Posted: February 14, 2023
Reference Code: 6087997
This position is posted until filled.

Department: Distribution Engineering

Project and work management experience preferred

Team Manager II
Salary Grade: G04
Minimum Midpoint Maximum
$99,778 - $134,699 - $169,622
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.


Directs and manages a team that provides electric new service delivery, maintenance, system reliability, and/or large investment projects. Assists in achieving the team goals and objectives including: superior customer service, system integrity, cost effectiveness, and highly productive personnel.


Assists with the overall budget for the department

Participates in litigation and grievance matters

Promotes the development of ideas for new construction techniques and standards in order to provide efficient practices

Manages a high volume workload in an area with complex utility systems

Holds employees accountable to complete all projects in a timely and professional manner, while promoting a safe working environment

Works with other Team Managers to ensure all resources are allocated to best meet customer and company needs

Ensures that through planning, design, construction, and maintenance the highest reasonable system reliability factor is maintained

Ensures DOT, OSHA ,and Governmental compliance

Provides technical expertise for design for new construction, system reliability, and maintenance

Reviews and approves design for new construction, system reliability, and maintenance

Administers contracts for wide array of projects, professional services, outside services, materials, and equipment

Provides planning, direction, interdepartmental coordination and development of new administrative procedures and policies necessary for the achievement of team goals

Prepares, submits, and maintains appropriate documents in an accurate and timely manner

Responsible for all team members, including union/non-union personnel, their activities, and achievements

Provides positive coaching to motivate team members to generally meet expectations

Manages change, creates a competitive team, and leads them in long-range goals and objectives

Ensures the proper execution of training, performance appraisals, counseling, discipline, and EEO compliance


Knowledge of construction and maintenance of electric distribution and/or bulk power generation systems

Demonstrated ability to make independent decisions that require judgment, creativity and interpersonal skills

Knowledge of right-of-way requirements, industry codes and standards, company standards, governmental codes, regulations, laws applicable to electric service delivery and/or bulk power generation, maintenance, and system reliability

Experience in complex and sensitive negotiations

Demonstrated ability to handle media interviews and public interactions

Demonstrated abilities to work and negotiate with major customers on sensitive utility issues

Knowledge of organizational and negotiating skills to prioritize and assign work

Experience in dealing with emergency situations with minimal or no direction

Knowledge of environmental issues, concerns, and overall policies and procedures

Extensive knowledge of PNM policies, procedures, and union contracts

Knowledge of the PNM budget process, preparation and interrelationship with other department and budgets

Knowledge of safety rules and procedures and extensive knowledge of warehouse inventory system and material handling



Bachelor's degree from four-year college or university with seven to nine years related experience, including two years management experience, or equivalent combination of education and/or experience related to the discipline.

Masters degree preferred.


Job requirements may include meeting and maintaining regulatory standards required for the position including passing any physiological qualifications required by the Department of Transportation or other agencies, and possession of a valid Commercial Driver's License. May also need to have and maintain a driving record that meets the Company's standards.


Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public


Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations


Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Working knowledge of database, project management, spreadsheet, and word processing software

Knowledge and ability to use software applications and current computer system tools used by team.


While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 10 pounds. May be on 24-hour call during various periods of time.


Office environment.

PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.
About this Employer

PNM Resources is an energy holding company based in Albuquerque, N.M., with 2020 consolidated operating revenues of $1.5 billion. Through its regulated utilities, PNM and TNMP, PNM Resources provides electricity to approximately 800,000 homes and businesses in New Mexico and Texas. PNM serves its customers with a diverse mix of generation and purchased power resources totaling 3.0 gigawatts of capacity, with a goal to achieve 100% emissions-free energy by 2040. PNM Resources is publicly traded on the New York Stock Exchange as PNM.

PNM Resources strives to create enduring value for customers, communities and shareholders built on a foundation of Environmental, Social and Governance Principles. At the core of our business we are focused on our Vision, our Purpose and our Values.