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Operations Business Analyst

ISO New England

Location: Holyoke, MA US
Position Type:
Rqd Education:
Rqd Experience: 2 - 5 years
Date Posted: January 15, 2023
Reference Code: 123764411
Help design the grid of the future. ISO New England's Operations Analysis and Integration (OAI) team is looking for an enthusiastic candidate that can help ensure reliable operation of the Bulk Electric System through efficient administration of the Wholesale Markets. An analyst in the OAI group will do these things by assisting our team in the design, testing, and analysis of software and processes for incorporating the resources of the future. This includes the integration distributed energy resources, energy storage, and a high penetration of renewable resources. Join us, and be part of this opportunity to meet the many challenges facing the electric sector in the coming years.

How you will make an Impact
  • Review existing software and processes used by members of System Operations & Market Administration to identify areas for improvement.
  • Collaborate with IT, Project Management, Market Development, and System Operations & Market Administration to design and implement multi-year projects
  • Perform thorough testing and review of proposed changes to departmental software and processes, while identifying and mitigating gaps pro-actively
  • Design and perform recurring or ad-hoc data and operational analysis to support sound operational decision making while challenging long standing practices
  • Assist with the development of internal and external training related to major projects or derived from completed analytical findings
What we are looking for
  • Bachelor's Degree in Business, Engineering, or related field
  • Project management and organizational skills
  • Demonstrated ability to work within a team environment
  • Strong analytical and problem solving skills
  • Ability to communicate complex concepts in simple terms, both written and verbally
  • Ability to adapt to shifting priorities
Desired not required
  • Familiarity with Confluence and/or Jira
  • Knowledge of SQL
  • Knowledge of ISO New England Market Rules and Procedures
Clarity of purpose is the starting point for all success. The ISO's mission, vision, and values define our purpose-these values serve as the cultural cornerstones of theorganization.

Mission: Through collaboration and innovation, ISO New England plans the transmission system, administers the region's wholesale markets, and operates the power system to ensure reliable and competitively priced wholesale electricity.

Vision: To harness the power of competition and advanced technologies to reliably plan and operate the grid as the region transitions to clean energy.

Values: Expertise, Respect, Innovation, Dependability and Collaboration

What We Offer: Located in Holyoke, MA amid the picturesque Pioneer Valley of Western Massachusetts, our employees get the best of both rural and urban living, enjoying day-to-day local community culture and conveniences with drivable access to big city amenities. Our competitive base salaries, performance-driven bonus incentive offering, as well as a variety of health, wellness, and professional development benefits underscore the value we place in our employees. Beyond our comprehensive medical, dental, and vision plans, we encourage continuous learning through our training and tuition reimbursement programs and support work-life balance with flex hours, hybrid work models for most roles, and paid vacation and holidays. Our benefits strive to fulfill the needs of our employees across life's stages, with paid parental time off, health and wellness programs, 401k with company match, and a retirement plan. For the convenience of our employees, we offer complimentary access to our onsite fitness center and a cafeteria with free coffee.

COVID-19 Policy: Employee safety and well-being is a priority at ISO New England. To safeguard our teams and the important work they do, ISO New England has a mandatory COVID-19 vaccination policy.

Equal Opportunity : We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Social Networking Notice : ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.

Other details
  • Pay Type Salary
  • Telecommute % 60
About this Employer

Keeping the lights on in New England

We are the independent, not-for-profit corporation responsible for keeping electricity flowing across the six New England states and ensuring that the region has reliable, competitively priced wholesale electricity today and into the future.