JOB DESCRIPTION
Manager, Team I
Salary Grade: G05
Minimum Midpoint Maximum
$86,016 - $116,120 - $146,226
Posted until filled.
SUMMARY:

Under general supervision, manages a team that provides new service delivery, maintenance, and system reliability. Assists team in achieving its goals and objectives including superior customer service, system integrity, cost effectiveness, and highly productive personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Holds employees accountable to completing all projects in a timely and professional manner, while promoting a safe working environment
• Works with other Team Managers to ensure all resources are allocated to best meet customer and Company needs
• Ensures DOT, OSHA and Governmental compliance
• Provides technical expertise for electric design for new construction, system reliability, and maintenance
• Reviews and approves electric design for new construction, system reliability, and maintenance
• Manages workloads and deploys work resources where needed
• Administers contracts for wide array of projects, professional services, outside services, materials, and equipment
• Provides planning, direction, interdepartmental coordination, and development of new administrative procedures and policies necessary for the achievement of team goals
• Prepares, submits, and maintains appropriate documents in an accurate and timely manner Assists and may represent the company in litigation or grievance matters
• Develops and monitors the team budget
• Responsible for all team members, including union/non-union personnel, their activities, and achievements
• Ensures the proper execution of training, performance appraisals, counseling, discipline, and EEO compliance
• Resolves conflicts within the team as well as external customers, departments, consultants, and contractors

COMPETENCIES:

• Knowledge of construction and maintenance of electric distribution systems
• Knowledge of organizational and negotiating skills to prioritize and assign work
• Experience in dealing with emergency situations with minimal or no direction from director
• Knowledge of environmental issues, concerns, and overall policies and procedures
• Ability to counsel and provide suggested solutions for problems encountered
• Extensive knowledge of Company policies, procedures, and union contracts
• Knowledge of the Company budget process, preparation, and interrelationship with other department and budgets
• Knowledge of safety rules and procedures
• Extensive knowledge of warehouse inventory system and material handling

QUALIFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree from four-year college or university with five to seven years related experience, or equivalent combination of education and/or experience related to the discipline.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must possess a current, legally valid driver's license and meet the company's driving record requirements.

COMMUNICATION SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization

MATHEMATICAL SKILLS:

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

COMPUTER SKILLS:

• Working knowledge of database, project management, spreadsheet, and word processing software
• Knowledge and ability to use software applications and current computer system tools used by team

ANALYSIS AND PROBLEM-SOLVING ABILITY:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 10 pounds. May be on 24-hour call during various periods of time.

WORK ENVIRONMENT:

• Office environment.

EQUAL OPPORTUNITY STATEMENT
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.