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Manager, Settlement Services

Electric Reliability Council of Texas

Position Type:
Rqd Education: Certification
Rqd Experience: 5+ years
Date Posted: January 5, 2023
Reference Code: R1260
AT ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

ERCOT offers the flexibility to work both in and out of the office within the state of Texas, providing our employees with an enhanced work life balance.

Manager, Settlement Services manages system and Protocol support for the market settlement process. Responsible for the providing Protocol and system support for market settlement processes. This includes impact analysis, system change testing and implementation support, stakeholder meetings, Verifiable Cost support, data analysis, data reporting requirements, and development of business processes and procedure.

  • Responsible for hiring, coaching, training, and performance management of staff.
  • Participates in stakeholder process as an expert resource on settlement and billing issues.
  • Frequently interacts with reporting supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas or customers.
  • Responsible for the management of subordinate staff within a department. Typically has individual contributors as direct reports, but could have supervisory direct reports. Has full responsibility for direct reports.
  • Generally provides input to budgeting and financial decisions that impact the department. Requests approval for financial actions beyond a limited scope.
  • Manager Settlement Services and Manager Settlement Operations
  • Directs the resolution of day-to-day settlement issues for over 1 billion-dollar annual energy market
  • Directs the day-to-day activities of the Settlements and Billing Team
  • Prepares and administers budgets and financial goals for the department
  • Maintains and demonstrates appropriate knowledge of all settlement issues including but not limited to congestion, profiling, ancillary services, Reliability Must Run, energy imbalance, unaccounted for energy (UFE), electronic funds transfers and the associated grid/operational ERCOT charges
  • Develops and maintains strong expertise in ERCOT procedures and business rules related to Load Profiling and Metering, Customer Registration and Business Rules and Contracts
  • Supports projects, as necessary, to implement ERCOT's Commercial Operation Systems, including future enhancements
  • Serves as an expert witness for settlement issues for hearings with the ERCOT's Governing Board and regulatory bodies
  • Facilitates systems development, product implementation, certification and testing criteria and general workflow procedures with other departments and ERCOT clients by effectively managing projects and contracts
  • Develops and maintains an expert level of understanding of the competitive energy markets
  • Assumes designated responsibilities and roles for the Director of Commercial Operations in his/her absence
  • Supervises and manages vendors in the development of software tools and enhancements including detailing work objectives, software design, testing, training and implementation plans
  • Mentors subordinates and assists in their professional development
  • Develops strong working relationships with the key staff members in ERCOT departments
  • Develops strong working relationships with the key staff members in ERCOT departments
  • Pro-actively includes other departments as necessary in intra-departmental issues by promoting communication and information sharing between the Settlements and Client Services Team and other departments
  • Requires minimum 8 years job related work experience and 2 years in a leadership role in excess of degree requirements. Minimum years of job related experience can include time in leadership roles.
  • Bachelor's Degree : Business, Engineering, Accounting or related field (Required)
  • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required
The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.
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About this Employer

The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to more than 26 million Texas customers -- representing about 90 percent of the state’s electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 52,700+ miles of transmission lines and 1,030+ generation units, including PUNs. It also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. Its members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities, transmission and distribution providers and municipally owned electric utilities.