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IT Solutions Analyst (Senior OR Lead Level) Job

Xcel Energy

Location:
Position Type:
Rqd Education:
Rqd Experience: 2 - 5 years
Date Posted: December 4, 2022
Reference Code: 53167-en_US

Location(s): MN - Minneapolis; CO - Denver; TX - Amarillo

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.

Position Summary

The Senior/Lead IT Solutions Analyst is responsible for working directly with customers to identify, prioritize, deliver and operate innovative IT solutions. They will analyze and define IT solutions or process changes to meet customer needs and minimize cost. They are involved and lead aspects of application lifecycle management, including roadmap planning, delivery, and support to releases. They own creation and maintenance of necessary application related documentation and communication. In partnership with the business, they drive to ensure the IT solution meets continuously changing business needs. They will research and identify industry practices, products and processes that are trending and/or that best meet customer needs.

Essential Responsibilities
 

  • Solution Delivery: Contribute to and lead analysis aspects of roadmap delivery. Support and lead requirements management, QA and deployment activities. Identify and drive resolution to capability gaps or operational risks. Partner cross-organizationally and with vendor partners to analyze cost/benefit of various options. Ensure solution delivery practices are structured, sound, and compliant.
  • Relationship Management: Work in strong partnership with team, partners and stakeholders across the organization. Establish a deep acumen and work with customers to propose, prioritize and deploy continuous improvement. Cultivate and sustain a deep acumen of business functions, processes and needs. Liaise with business partners on IT industry capabilities. Work collaboratively across organizations and stakeholder groups to ensure solutions are compliant and secure.
  • Operations: Participate in system health assessments through analysis of application operation, identification of operational risks, and recommendation on lifecycle planning events such as upgrades and decommissions. Support validation and measurement of business value for deployed solutions. Foresee changing business needs, and assess needs for solution changes.
  • Subject Matter Expertise: Sustain deep acumen in analytical methods and tools, industry trends and organizational goals to ensure optimal technology solutions are sought.


Minimum Requirements

 

 

  • Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
  • Five years of related functional experience. (Seven years of related funcational experience at the Lead Level)
  • Experience with Project or Product delivery practices, including SDLC, Agile, and Waterfall.
  • Demonstrated ability to recommend innovative solutions to meet business needs.
  • Ability to drive continuous improvement through lean and agile practices.
  • Demonstrated in depth knowledge of end-to-end process and system capabilities, as well as industry standards and emerging technologies and methods.
  • Ability to understand technical, functional, and operational details of respective solutions.
  • Strong problem solving, analytical and detail orientation.
  • Demonstrated ability to build functional and technical subject matter expertise, process and tools expertise, and drive consistency in processes.
  • In-depth knowledge or the ability to quickly attain expertise on core IT components within the respective domain.
  • Strong communication skills, effective with varying organizational levels and skill sets.
  • Strong Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.


Preferred Qualifications (Senior Level)

 

 

 

 

  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.

 

 

  • Previous success in technical project implementation.
  • Ability to bring fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross functional team to develop real-world solutions.
  • Participate in system design consulting, platform management, and capacity planning.
  • Create sustainable systems and services through automation and uplifts.
  • Experience with Disaster Recovery, High Availability strategy and implementation.
  • Experience with creating/updating runbooks, and documentation.
  • Knowledge/Experience with Vmware tools such as SRM.


Preferred Qualifications (Lead Level)

 

 

  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.

 

 

  • Previous success in technical engineering and automation.
  • Ability to bring fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross functional team to develop real-world solutions.
  • Participate in system design consulting, platform management, and capacity planning.
  • Create sustainable systems and services through automation and uplifts.
  • Experience with Disaster Recovery, High Availability strategy and implementation.
  • Experience with Vmware tools such as SRM and HCX.
  • Prior experience helping application teams build valid recovery plans, testing and documentation.
  • Prior experience with scripting.


The successful candidate will be placed in the appropriate level based on their qualifications. The job description above is primarily reflective of the senior level position but differences have been outlined where needed.

Xcel Energy is committed to the safety of its employees and customers, and promotes a Safety Always culture. Because of this, we strongly encourage all employees to be fully vaccinated against COVID-19; however, vaccination is not mandatory. After being hired, you will asked to report your vaccination status and dates of vaccination. This information will be maintained confidentially and disclosed only on a need-to-know basis. If you are not fully vaccinated or choose not to disclose your vaccination status you will be required to follow any health-and-safety rules applicable to unvaccinated employees.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

Posting Notes: MN - Minneapolis || MN - Minneapolis; CO - Denver; TX - Amarillo || United States (US) || Technology Services || 56770:IT-Infrastructure & Shared Svc || Full-Time || Non-Bargaining ||

The anticipated starting base pay for this position is: $79,000 to $127,332 per year

This position may also be eligible for the following benefits: Pension, 401(k) plan, Paid time off (PTO)

Requisition Number: 53167
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com

About this Employer

As a leading electric and natural gas energy company, we offer a comprehensive portfolio of energy-related products and services to 3.4 million electricity customers and 1.9 million natural gas customers across our eight states: Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin.

Our workforce of more than 12,000 is rising to the challenge of a dynamic, constantly-changing utility industry. One that requires us to be even more customer focused, forward thinking and productive while remaining committed to meeting our customers’ fundamental need for safe, reliable, affordable energy.

With nearly 50% of our workforce eligible to retire in the next five years, there’s never been a better time to come on board. Do you have a passion for renewable energy, like wind or solar? Or care about giving back to the community? You’ll be in a position to directly impact our energy future.

At Xcel Energy, you’ll be challenged, respected and rewarded. You’ll find an ethical team committed to excellence, safety and environmental stewardship. A dynamic company where you’ll have meaningful work that makes a difference.