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INL Issues Management Program Lead

Idaho National Laboratory

Position Type:
Rqd Education:
Rqd Experience: 5+ years
Date Posted: January 26, 2023
Reference Code: 19050
Does a career focused on changing the world's energy future intrigue you? If so, we might have just the opportunity you're looking for!
Idaho National Laboratory's (INL) Performance Assurance group is seeking forward-thinking professionals interested in exploring a career as an Issues Management Program Lead! This team works an on-site 9x80 schedule located at our Willow Creek facility with every other Friday off.
Responsibilities Include:
  • Establishes and implements the INL Issues Management program which includes all elements.
  • Defines expectations of the program as well as provide the process, tools, training, and program support to implement an effective program across all INL mission centers/organizations to ensure compliance with the DOE order and provide analysis that enable INL leadership to make risk informed decisions.
  • Use education, expertise, and educational backgrounds to analyze various operational data to access and find opportunities to improve operational performance.
  • Work closely with mission center/organizations to identify key performance indicators that will provide an assessment of plant/operational health.
  • Mentor performance management deployed staff who are assigned to mission centers/operation on aspects of issues management/corrective actions.
  • Represent INL/BEA complex-wide forums and committees including the Energy Facility Contractors' group (EFCOG). Battelle Community of Practices, BEA partnership organizations, etc.
  • Routinely present analysis results and professional opinions/recommendations to INL senior leadership and/or corporate boards and governance bodies.
  • Provides complex-wide leadership and direction to foster/maintain performance improvement as a core INL business function and a DOE required program.
  • Routinely analyzes and reports professional opinion and operational trends with recommendations to Lab senior leadership and corporate governance bodies.
  • Conduct key, high level event causal analyses and program assessments to determine causal factors/program weaknesses and determine the appropriate corrective actions as well as identifying risks and gaps in performance that impact the INL mission accomplishment.
  • Works directly with lab leadership to successfully implement mitigations to unacceptable risks.
  • Provides input for all Performance Analyst performance reviews.
  • Review performance and operational data sources to identify risk to mission accomplishment.
  • Work with leadership to both inform and mitigate identified risks as appropriate.
  • Lead and define requirements for major project initiatives such as trending implementation, business intelligence related to Contractor Assurance System data, and streamline Issues Management program.
  • Perform using Project Management concepts such as scheduling. Manage these initiatives in coordination with support from performance analysts, human factor staff, Information Management personnel and management.
  • Review and monitor INL performance associated with Issues Management through metrics, trending analysis of CAS data.
  • Elevate or raise known INL performance issues and gaps with INL senior leadership as appropriate.
  • Respond to internal and external customer concerns, including requests for changes and improvements.
  • Represent/collaborate on complex wide and Battelle wide advisory board including EFCOG, benchmarking activities, Battelle Communities of Practice.
  • Work on Program and Professional Development goals. Develop and define Contractor Assurance Program strategic direction.
  • Responsible for the control and quality of assigned computer software used to implement the Issues Management and other laboratory processes.


Minimum Requirements:
  • Level 4: Bachelor's degree in a business or technical field (business, engineering, science, technical) plus 8 years relevant experience OR an Advanced degree plus 6 years relevant experience.
  • Level 5: Bachelor's degree in a business or technical field (business, engineering, science, technical) plus 12 years relevant experience OR an Advanced degree plus 8 years relevant experience.
  • This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.
  • Must be able to effectively work with company and DOE personnel.
  • Must be an effective communicator, must have excellent oral and written presentation skills.
  • Must be able to qualify as a Cause Analyst within 6 months.
  • Must be able to qualify as a Lead Assessor within 6 months.
Preferred Requirements:
  • Advanced degree (Masters).
  • Direct experience in the nuclear commercial industry, commercial/industrial operational setting, or within the Department of Energy National Laboratory Complex.
  • Working knowledge of an Issues Management system (INL uses DevonWay systems) and capabilities.
Job Information
  • Salary Grade: 210 ($93,492 - $154,212) / Salary Grade: 230($121,212 - $206,232)
  • Chosen applicants are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.
  • TDP: Testing designated position; It will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of employment.
  • Multi-Level: This is a multi-level posting, and the selected candidate will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.
INL Overview:
INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities, and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions.
INL Mission:
Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.
INL Vision:
Our vision is to change the world's energy future and secure our nation's critical infrastructure.
Selective Service Requirements:
To be eligible for employment at INL men born after December 31, 1959, must have registered with the Selective Service System (SSS). For more information see www.sss.gov.
Equal Employment Opportunity:
INL is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide EEO to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.
Reasonable Accommodation:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Other Information:
When applying to positions please provide your resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.
INL does not accept resumes from third party vendors unsolicited.
Benefits & Salary:
We have an extremely competitive salary structure, robust relocation package, and a phenomenal benefits package. For more information, please visit: https://www.inl.gov/careers/benefits-overview
About this Employer

Part of the U.S. Dept. of Energy’s complex of national laboratories, INL performs work in each of the strategic goal areas: energy, national security, science & environment. INL is the nation’s leading center for nuclear energy research & development.