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COTS Administrator/Developer

Idaho National Laboratory

Location: US
Position Type:
Rqd Education:
Rqd Experience: 5+ years
Date Posted: February 6, 2023
Reference Code: 19130
Does a career focused on changing the world's energy future intrigue you? If so, we might have just the opportunity you're looking for!
Idaho National Laboratory's (INL) Enterprise Support group is seeking forward-thinking professionals interested in exploring a career as a Commercial off the shelf (COTS) Administrator/Developer! This team works a hybrid 9x80 schedule located at our Willow Creek facility with every other Friday off.
Responsibilities Include:
Provide technical expertise and oversight for the INL Identity Management System (IDMS) known as SAFE and serves as the system administrator and vendor coordinator for Personnel Security relationships within this system.
Build relationships throughout the INL complex to assist with problem solving.
  • Collaborate with information management systems and users across the INL.
  • Serve as the spokesperson and act as the technical point of contact for this business application.
  • Coordinate day-to-day collaboration with developers to ensure reliability, functional and operability of key business system.
  • Ensures all associated hardware is functioning to issue the Homeland Security Presidential Directive (HSPD) 12, Local Site Badges, Protective Force Weapons Cards, and Visitor Management credentials at all three Badging offices.
  • Independently identify, research, and participate in the resolution of complex problems and recommend path forward for system upgrades and fixes.
  • Monitor the day-to-day operational activities of support personnel and programmers and solve problems, ensure their resolution and timely communication.
  • Enhance and maintain Personnel Security information systems and implement new system applications.
  • Provides technical requirements to customers which includes analysis, design, program enhancements, installations, and application software testing and deployment for Personnel Security databases.
  • Performs as IDMS Administrator. Function as the main point of contact between management, vendor, and technical support to ensure that new and ongoing software enhancements are consistent with business applications.
  • Evaluate work processes and user requests to develop software solutions that create process improvements.
  • Develop and maintain user access controls and subsequent documentation.
  • Performs as the GSA US Access Liaison which includes corresponding with counterparts in DOE-HQ and completing upgrades and patches in the DOE environment.
  • Collaborate on integration of security systems to information management systems including the enrollment certificate authority, electronic directory services, common data store, training, and other systems at the INL.
  • Maintain the service that works with ARGUS for physical access.
  • Identify and provide training for backup system administrator for the purpose of continuity of Personnel Security operations.
  • Deploy SAFE generated reports to the various organizations,
  • Work with customers to improve reporting capabilities,
  • Solve reporting issues as they manifest,
  • Conduct SQL reporting for management and assessments,
  • Establish and maintain reporting/monitoring of established requirement thresholds as set by DOE.
  • Procure the equipment or materials to test and maintain the SAFE environment.
  • Perform special projects as needed, which may include detailed research and data/cost analysis, report writing, subcontract development, and developing/recommending alternative resolutions to management.


Minimum Requirements:
  • Level 3: Bachelor's degree and 5 years' experience or MS and demonstrated ability required OR 13 years' experience in lieu of a degree.
  • Level 4: Bachelor's degree and 8 years' experience or MS and 6 years' experience required OR 16 years' experience in lieu of a degree.
  • This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.
  • Computer systems administration, applications, access controls, and separations of duties within database functionality permissions.
  • Ability to develop solutions to significant problems and recommend techniques to meet company/customer initiatives.
  • Experience creating complex SQL queries and using T-SQL within stored procedures and triggers.
  • Desktop troubleshooting and resolution including ports, drivers, and network connectivity.
  • Creating interactive reports and dashboards using Microsoft Power BI.
  • Experience interacting and coordinating with vendor support personnel to resolve technical issues.
  • Must be located or willing to relocate to Idaho Falls, Idaho, or surrounding area.
  • Ability to maintain/protect confidentiality of sensitive information.
  • Verbal and written communications, problem resolution, and decision making. Extremely good interpersonal skills!
Preferred Requirements:
  • Experience with HID SAFE application is recommended but not required.
  • Solid understanding of general business and specialized Personnel Security fields.
Job Information
  • Salary Grade 210 ($93,492 - $154,212) / Salary Grade 220 ($107,520 - $177,336)
  • Chosen applicants are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.
  • TDP: Testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.
  • Multi-Level: This is a multi-level posting and the selected candidate will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.
INL Overview:
INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions.
INL Mission:
Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure.
INL Vision:
Our vision is to change the world's energy future and secure our nation's critical infrastructure.
Selective Service Requirements:
To be eligible for employment at INL men born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see www.sss.gov.
Equal Employment Opportunity:
INL is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide EEO to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.
Reasonable Accommodation:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Other Information:
When applying to positions please provide your resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration.
INL does not accept resumes from third party vendors unsolicited.
Benefits & Salary:
We have an extremely competitive salary structure, robust relocation package, and a phenomenal benefits package. For more information, please visit: https://www.inl.gov/careers/benefits-overview
About this Employer

Part of the U.S. Dept. of Energy’s complex of national laboratories, INL performs work in each of the strategic goal areas: energy, national security, science & environment. INL is the nation’s leading center for nuclear energy research & development.