Prevent Disconnects Before They Begin | Real World StrategiesPosted to Message Broadcast
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- Add to Calendar11/12/2020 11:00 AM11/12/2020 12:00 PMAmerica/Los_AngelesPrevent Disconnects Before They Begin | Real World Strategies During this 30-minute webinar, learn how leading utilities are transforming their mobile experiences to prevent the looming tidal wave of disconnects in the not-so-distant future. Join us!
- Oct 23, 2020
- 355 views
Date: Nov 12, 2020
Time: 11:00 AM PST
In the wake of social and economic uncertainty, customers with flawless payment histories are suddenly finding themselves facing dire financial hardships for the first time. Although utilities are readily offering flexible payment options and financial assistance programs, enrollments are lagging, and delinquencies are higher than ever.
Learn how leading utilities are transforming their mobile experience to drive desired behaviors, significantly increasing enrollment, performance and satisfaction.
Chief Strategy Officer, Message Broadcast
Bill leads the design of strategic communication initiatives serving the Utility, Financial Services, Telecommunications, and Healthcare industries. During his 20-year tenure with the company, Bill has leveraged technology, conversational session flows, and complex decision logic to transform the way businesses and their customers communicate across all channels. Each day, millions of these conversations are deployed for the world’s most admired brands to inform, enroll, educate, transact, confirm, resolve and select or infer preference.