Driving Efficiency Through the Utility-Customer ExperiencePosted to UtilityExchange.org
- Jun 17, 2020
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Date: Jul 21, 2020
Time: 10:30 AM MST
Driving Efficiency Through the Utility-Customer Experience
Tuesday, July 21, 10:30 a.m. Mountain time
Learn how utilities, government agencies, and solution providers are developing and implementing programs and activities to drive efficiency through the utility-customer experience. This Snapshot Panel will offer insight on what has already been accomplished, offer an overview of planning underway with a focus on the role of utilities, and consider the issues and challenges utilities continue to face in implementing customer-centric initiatives. Each presenter will offer a snapshot of these session that they will present in greater detail at the 14th Rocky Mountain Utility Exchange this fall:
This Utility Exchange Web Series edition will follow this 90-minute format:
Recordings of the Snapshot Panel and Industry Discussion will be made available to anyone at no charge via the UtilityExchange website and all podcast platforms. The utility-only portion of the agenda will not be recorded or transcribed to respect the confidentiality of the participants.
Who should listen in?
Can't make this date/time?
The Utility Exchange Web Series is designed to keep utility customer program professionals connected over the next few months ahead of the 14th Rocky Mountain Utility Exchange set for Sept. 29 – Oct. 2, 2020 in Aspen, Colorado. Every fall since 2007, the Rocky Mountain Utility Exchange has facilitated an in-person-only networking and professional development conference for staff representatives of energy and water utilities and allies serving Colorado and neighboring states who are responsible for the design and delivery of customer-centric utility programs, including resource efficiency, load management/growth, distributed energy, and customer/member service operations.
Utility Exchange Web Series is produced by UtilityExchange.org