Senior decision-makers come together to connect around strategies and business trends affecting utilities.

Paul Korzeniowski's picture
B2B Content producer Self-employed

Paul is a seasoned (basically old) freelance B2B content producer. Through the years, he has written more than 10,000 items (blogs, news stories, white papers, case studies, press releases and...

  • Member since 2011
  • 1,436 items added with 489,245 views
  • Dec 2, 2020
  • 218 views

Maintaining strong connections to customers is as important now during these uncertain times as ever before. To be effective, utilities need to reduce the burden they place on their employees, solicit more feedback, and make constant. small changes, according to Gartner Inc. What advice do you have for utilities now trying to maintain and tighten connections to their customers?

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