During these unprecedented times, it can be a challenge to keep employees, contractors, and business partners motivated, focused, and committed. A few items to consider:
1. Establishing a cadence to remain in constant contact with employees and understand the unique challenges they may be experiencing. This may lead to the need to make accommodations for individuals and organizations. With many employees working remotely, using video conferencing may help, but this depends on each individuals' comfort level.
2. Being transparent and staying in contact with your contractors and business partners to level-set expectations and priorities. This information helps your business partners to plan accordingly to meet both your needs and the industry's.
3. Local communities and small & diversified businesses are critical to ensuring that everyone emerges from the pandemic stronger than as it began.
4. Performing a holistic, thorough review and prioritization of technology innovation with the mindset of how a project will benefit the utility, employees, community, and customers.
I've been seeing an increase in Environmental, Social, and Governance (ESG) investments at both the product and utility level. Everything from how AI/ML ensures employees are equipped with the appropriate tools to make efficient, more-informed decisions to how autonomous electric vehicles contribute to decarbonization to empowering customers to understand what tools and resources are available for customers to make an impact and support our societal goals.
Always open to discuss further, if needed. Feel free to reach out at wthai@wtpartners.us .
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