power flows are different, as more people work from home, so work on the distribution grid will not let up.
Offer training, and maybe new products like smart meter and residential PV; so your workforce will need training in technical skills and communication.
Also, how can you improve automated meter reading, and work on customer communication to help customers reduce energy consumption -
Business development can develop energy savings products, e.g. smart heating, advice, and products in home insulation and shading (hook up with nurseries for people to buy trees for shading and wind cover), Use the slow time for preparation of tools and equipment, cause storms still come in, and demand will pick up once vaccination rates go up