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Eugene Water and Electric Board Details Strategies for Successfully Connecting with Customers

Paul Ciampoli's picture
News Director, American Public Power Association

I am currently the news director for the American Public Power Association, a major trade association located in the Washington, DC, area that represents more than 2,000 community-owned electric...

  • Member since 2015
  • 12 items added with 9,692 views
  • Sep 18, 2023

 In the latest episode of the American Public Power Association's Public Power Now podcast, Aaron Orlowski, a communications specialist and primary spokesperson for Oregon public power utility the Eugene Water and Electric Board, details the utility’s plans to pursue studies related to demand response programs and discusses the strategies that EWEB utilizes to successfully connect with its customers.


Matt Chester's picture
Matt Chester on Sep 18, 2023

Now that customers are really starting to engage with their utility more than just for a monthly bill, but really looking to utilities as their trusted energy advisor and partner in maximizing their reliability and their own energy assets, it's definitely time to reexamine the customer relationship. Great insights here!

Paul Ciampoli's picture
Thank Paul for the Post!
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