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Entergy Drives Enterprise-Level Technology, Culture, and Organizational Change

image credit: Monica L'Esperance, Organizational Strategy, Grid Modernization, Entergy

Entergy’s Electrical Distribution business is embarking on a large scale transformational change via the Grid Modernization Program (GridMod). Entergy is changing the way it operates and is enhancing the capabilities delivered to customers through advanced metering, intelligent switching devices in the field, data analytics, products and services for customers, enterprise asset management, and enhanced scheduling & dispatch. As part of the multi-billion dollar portfolio of projects, Entergy undertook an effort to build an enterprise-level change capability with its strategic partner, PwC. With that capability in place, Entergy has been able to share a consistent vision, link changes to employee sources of pride, and ultimately drive sustainable organizational change.

Hear first-hand from Entergy's Monica L'Esperance at the 8th Change Management for Utilities conference, March 4-5, 2019 in St. Pete Beach, Florida. She'll present this informative case study of the Change Management Office (CMO), key lessons learned, and innovative approaches to drive employee-powered sustainable changes. Learn more and register at: 


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