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Utility Management Roundup: Recent Must-Read Posts From Fellow Community Members

image credit: Photo 83342393 © Wernerimages | Dreamstime.com

Greetings Utility Management Group members!

The common saying that “change is the only constant” is certainly true for utility managers in 2020. Your fellow community members are keeping an eye on the latest developments, including process changes brought about by COVID-19, how municipalities are using low-carbon investments to tackle economic challenges, how nuclear power fits into the new energy mix, and more. Click through to their posts using the links below and find many other fascinating articles in the Utility Management Group. Be sure to like your favorite articles and remember that your comments are always welcome. 

Happy reading from Energy Central Community Manager Karen Marcus.

Utilities and the Terrible, Horrible, No Good, Very Bad Year

By Paul McDonald, posted on September 25

While the COVID-19 pandemic has caused disruption in many areas of life, it’s also brought opportunities for companies to move ahead at an accelerated pace. That’s the case for utilities, who, Paul explains in this piece, have found many new ways to work more closely with customers.  

Why Your Future Is a Customer Centric Utility Enterprise

By Vanessa Edmonds, posted on September 24

Image Crecit: Photo 137796823 © Designer491 | Dreamstime.com

The customer-centricity of companies like Costco, Amazon, and Ritz-Carlton has given consumers a new standard for what customer care should look like. In this article, Vanessa offers six good reasons why utilities should strive for their expected level of service.

Utilities Under Attack

By Nevelyn Black, posted on September 24

In this post, Nevelyn lists the many threats facing utilities today: physical attacks, cyber-attacks, natural disasters, and man-made events, not to mention a global pandemic. Utilities are treading carefully to meet these challenges, with specific personnel, operations, and security guidelines.

Sustainable City Investments Drive COVID-19 Recovery, Global Coalition Concludes

By The Energy Mix, posted on September 17

Image Credit: /pxfuel

The COVID-19 pandemic isn’t just a health problem. It’s also an economic problem and municipalities are taking charge of the response. In this piece, The Energy Mix suggests that response should include low-carbon investments to stimulate economies and support vulnerable populations.

Nuclear Power Risk Management and Climate Change

By Julian Jackson, posted on September 17

Nuclear power is back in the news as it maintains many of its ongoing issues while becoming central to meeting clean energy goals. In this article, Julian explores some of the challenges faced by nuclear power stations, which are typically built in low-lying areas subject to extreme weather.

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