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Seattle City Light recognized as No. 1 West Midsize Utility in J.D. Power 2022 Electric Utility Business Customer Satisfaction Study - Powerlines
Despite rising costs and supply chain issues, Seattle City Light ranked the highest in power quality and reliability. The study measures satisfaction among business customers of 78 targeted U.S. electric utilities, each of which serves more than 50,000 business customers. How has the utility maintained excellent customer service under less than ideal circumstances?
Seattle City Light recognized as No. 1 West Midsize Utility in J.D. Power 2022 Electric Utility Business Customer Satisfaction Study - Powerlines
Seattle City Light received the highest customer satisfaction index score of any midsize electrical utility (50,000-89,999 business customers) in the western United States, according to the J.D. Power 2022 Electric Utility Business Customer Satisfaction S
Source: powerlines.seattle.gov
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