Mobile GIS for Gas Utilities - It’s about Safety
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- Jul 18, 2019 9:16 pm GMTJul 18, 2019 6:40 pm GMT
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This item is part of the Special Issue - 2019-07 - GIS, click here for more
Sometimes technology providers can be so focused on implementation that we lose sight of the values our users prioritize. That’s why meeting with crews is so important for vendors of mobile solutions for the utility workforce. Recently I had the opportunity to sit down with some ArcFM Mobile users: an operations supervisor and two gas specialists at a Midwest utility. Immediately they identified usability as a priority characteristic of a mobile GIS – give me the information I need, fast and easy. But a deeper discussion with the operations supervisor (we’ll call him Paul) revealed that safer and more effective operations are the primary value that mobile GIS brings to gas crews.