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Fear of Generative AI - Warranted or Unwarranted?

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Deepak Seth's picture
Sr. Adviser, Independent

Deepak Seth was most recently Principal Director, Technology Consulting at Accenture. He provided Innovation and Thought Leadership as part of Accenture's CIO Advisory practice for clients in the...

  • Member since 2019
  • 47 items added with 15,792 views
  • May 30, 2023
  • 305 views

 

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Matt Chester's picture
Matt Chester on May 30, 2023

I think the possibilities are bright for the utility sector: streamlining billing & customer service, enhancing training opportunities, even a smart assistant for workers in the field!

Deepak Seth's picture
Deepak Seth on May 30, 2023

Absolutely! The smart assistant for workers in the field is a use case being worked upon by many equipment manufacturing and service companies. Instead of paging through multiple technical manuals, the site worker/ field technician can get a summarized (as well as detailed) response to their questions annotated with links to appropriate reference documentation (in case they want to drill deeper).

Deepak Seth's picture
Thank Deepak for the Post!
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