How remote service can help your utility organisation
- Jul 1, 2021 10:11 pm GMT
Utility Field Services hasn’t been immune to the impacts of COVID-19 and with the variety of locations, human interaction, equipment and physical touchpoints in a typical day, the industry has been heavily impacted.
This has led to organisations exploring alternate ways to provide service where possible including remote service. Remote service has been around for several years now in different forms but for reasons including, cost, video quality, bandwidth, need and skills, it hasn’t been widely adopted. However, COVID-19 has accelerated the need and acceptance of remote service.
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