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Diversity Becomes a Mobile Device Management Problem

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Employees work with a variety of devices: desktop systems, laptops, smartphones, and tablets. Each type needs its set of management tools. As a result, utilities end up with very inefficient management processes. A better approach is a Unified Endpoint Management (UEM) solutions, one system that controls all devices, but putting that capability in place is challenging.


System management tools evolved in an ad hoc manner. Various types of devices gained traction and became popular, creating a need for management functions. In some cases, vendors started off with solutions built to monitor desktop and laptop PCs. When mobile devices gained traction more than a decade ago, a new approach was needed. Consequently, a number of vendors, mainly the device suppliers, filled the void with another set of management solutions.


A Data Problem


Utilities generate oodles of management data. Some tools collect information about how much processing capacity an application requires. Other products ensure that software is up-to-date. One more set of solutions monitors security settings. One problem is the various tools generate reports in an autonomous manner, so getting a complete picture of what is occurring becomes challenging for energy companies.


But integrating the two systems can be challenging. Vendors designed their management interfaces and systems in a vacuum. Consequently, a fair amount of custor programming work is needed to tie them together.


New Pieces Fit into Place


However, a few aids are falling into place. Successful device management suppliers are working together to link their management systems. Also, third parties, are building solutions that provide such connectivity among a range of management systems.


In sum, UEM solutions tie the two worlds together. The single view of all devices simplifies monitoring functions. IT staff spend less time pulling information from various systems and more time analyzing how well system resources work. As a result, productivity and system performance rise.


So, it is not surprising that interest in these systems is rising. The worldwide revenue for UEM solutions is expected to increase from $2.1 billion in 2018 to more than $4.0 billion in 2022, according to Radicati Group, a market research firm.


Mobile device management has been challenging for utilities. New UEM solutions are emerging that promise to ease end device management by joining PC and mobile device management in a single solution.

Paul Korzeniowski's picture

Thank Paul for the Post!

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