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Wayne — 54 posts
Freelancer & Author. Helping Utility professionals succeed with smart metering and demand response, The Chapel Group
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Gloria joined 5 hours ago
Master's Candidate in Data Science for Public Policy, McCourt School of Public Policy, Georgetown University
Elena joined 13 hours ago
Associate Programme Officer, International Renewable Energy Agency (IRENA)
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I love this analogy-- not only can and should potholes be filled in ASAP, but customer frustration when they're not and lead to unnecessary damage to their experience is only the result of oversight, misaligned resources, and failing to utilize the solutions that already exist!
Among others, EaaS offer various energy-related services to the consumers, rather than only supplying electricity, as is done in a conventional business model. This may have seemed like an odd place at the turn of the century, but the customer-utility dynamic really is changing. Utilities mustn't look at customers simply as end users. Customers won't be looking at utilities as simply...